Effective Date: 1 Jul 2025

Company Name: ConsultRev

Website: www.consultrev.com

Contact Email: support@consultrev.com

1. Payment Terms

• Project Start Deposit: A minimum 50% advance payment is required to begin work unless otherwise agreed.
• Final Payment: Remaining 50% due upon project completion before final delivery.
• Milestone Payments: For large projects, milestone payments may be defined in the agreement.
• Accepted Payment Methods: Bank transfer, UPI, PayPal, Stripe, credit/debit cards (as applicable).
• Currency: All prices are billed in [INR / USD / other].

2. Late Payments

• Invoices are due within 10 days of issue date.
• Late payments may incur a 5% late fee per week.
• Work may be paused if payments are overdue beyond 7 days without prior agreement.
• Services or deliverables may be withheld until payment clears.

3. Refund Policy

We strive for client satisfaction, but refunds are subject to these terms:

Eligible Refunds:

• Full or partial refund considered only before substantial work begins.
• If we cannot deliver agreed services due to internal reasons.
• Cancellation within 24 hours of payment and no work started.

Non-Refundable Situations:

• Work already completed or time spent on the project.
• Refund requests after deliverables are provided.
• Services under discounted or promotional offers.

4. Project Cancellation

• You may cancel anytime; billing will be for work completed up to cancellation.
• Excess upfront payments over completed work may be refunded after review.
• Intellectual property rights remain with us unless full payment is made.

5. Contact for Payment or Refund Queries

Please email us at support@consultrev.com for any payment or refund-related questions. Refunds are processed within 5–10 business days upon approval.