Payment & Refund Policy
Effective Date: 1 Jul 2025
Company Name: ConsultRev
Website: www.consultrev.com
Contact Email: support@consultrev.com
1. Payment Terms
- Project Start Deposit: A minimum 50% advance payment is required to begin work unless otherwise agreed.
- Final Payment: Remaining 50% due upon project completion before final delivery.
- Milestone Payments: For large projects, milestone payments may be defined in the agreement.
- Accepted Payment Methods: Bank transfer, UPI, PayPal, Stripe, credit/debit cards (as applicable).
- Currency: All prices are billed in [INR / USD / other].
2. Late Payments
- Invoices are due within 10 days of issue date.
- Late payments may incur a 5% late fee per week.
- Work may be paused if payments are overdue beyond 7 days without prior agreement.
- Services or deliverables may be withheld until payment clears.
3. Refund Policy
We strive for client satisfaction, but refunds are subject to these terms:
Eligible Refunds:
- Full or partial refund considered only before substantial work begins.
- If we cannot deliver agreed services due to internal reasons.
- Cancellation within 24 hours of payment and no work started.
Non-Refundable Situations:
- Work already completed or time spent on the project.
- Refund requests after deliverables are provided.
- Services under discounted or promotional offers.
4. Project Cancellation
- You may cancel anytime; billing will be for work completed up to cancellation.
- Excess upfront payments over completed work may be refunded after review.
- Intellectual property rights remain with us unless full payment is made.
5. Contact for Payment or Refund Queries
Please email us at support@consultrev.com for any payment or refund-related questions. Refunds are processed within 5–10 business days upon approval.